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Bank of England, FCA and Civil Service Online Tests 2026/27: Who Provides Each

We keep this guide up to date, but employers can change their tests without notice, so always check your own invitation for the final details.

Short answer. Of the 16 central banks, regulators and public-finance bodies in our 2026/27 research, three name an online-test provider in their own material: the Bank of England (Penna), the National Audit Office (Cappfinity) and the Civil Service (Talogy’s platform, for its Verbal and Numerical Tests). The Civil Service result covers only one placement route in our research; the main Fast Stream route names no provider. The FCA is reported to use Cappfinity. For HM Treasury, HMRC and the other bodies we checked, we found no provider named for 2026/27.

How sure we are: Confirmed by the employer or the test publisher Reported by other sources Not published anywhere we could find How we check

Public-sector online tests at a glance

Bodies we checked
16 in this sector, of 312 employers
Named by the body itself
Bank of England, NAO, Civil Service testsConfirmed
FCA
CappfinityReported
Financial Ombudsman Service
Not published for 2026Not published previously reported: Criteria (2025)
Online-test provider not published
11 bodiesNot published
Free practice here
Numerical Reasoning · Form 2, 12 questions

What C, R and NP mean

Which provider each public body uses

We checked 16 bodies. We looked for 2026/27 evidence; for a few, only older evidence exists. Four have a provider named or reported for one or more test steps. Three confirm it in their own material: the Bank of England, the National Audit Office and the Civil Service. The FCA is reported. The Financial Ombudsman Service named a provider in 2025 adverts, but not for 2026. The Civil Service tests have their own section, because the provider covers only some routes.

Online tests and video interviews at four public bodies, 2026/27 Checked 12 Oct 2026
Online tests and video interviews at four public bodies, 2026/27
EmployerOnline testVideo interviewLast evidence
Bank of England (includes PRA)
PennaConfirmed
Not published
bankofengland.co.uk11 Dec 2025
National Audit Office
CappfinityConfirmed
None recordedfind-tender.service.gov.ukNov 2025
Financial Conduct Authority
CappfinityReported one source
CappfinityReported one source
hub.preparationplus.comlive page, read 12 Oct 2026
Financial Ombudsman Service
Not published previously reported: Criteria (2025)
Other programmes: not published (1 of 2)
Not published previously reported: Criteria (2025)
Other programmes: not published (1 of 2)
builtinlondon.uk24 May 2025

NAO: no separate video interview; its job simulation has video responses, supplier not published.

We also checked these bodies. We found no provider named for their test steps: British Business Bank, Competition and Markets Authority, Government Actuary’s Department, Government Economic Service, HM Treasury, HMRC, Ofcom, Ofgem, Office for National Statistics, Ofwat and the Pension Protection Fund Not published. HMRC and Ofcom have older reports, explained below. Ofgem’s 2026 tender names the firm that will license its tests, Cohesion Limited, but not who makes them.

The Government Actuary’s Department’s only online-test evidence is a 2022 blog post. We left out a finance scheme listed on DWP’s job board, because its details match another employer’s advert.

Last checked: October 2026. We re-check each record by 1 July 2027. How we check which test an employer uses.

Bank of England: what the evidence shows

The Bank’s how-to-apply page (updated 11 Dec 2025) describes a situational judgement test that checks how well you fit the Bank’s values. The same process covers graduates, interns, industrial placements and apprentices. Economist and Data placement applicants also sit an online Excel test (see the table below). That page does not say who supplies either test.

Penna Confirmed. Two of the Bank’s own documents tie Penna to its assessment process, and a third gives a Penna contact:

  • The Bank’s guide to its situational judgement test tells candidates to email a Penna address about technical problems with the test (Bank of England guide). The PDF itself is dated October 2021, and the current how-to-apply page does not link to it.
  • The Bank’s 2022 contract notice names Penna Plc as the supplier of recruitment assessment services for its Future Talent campaigns, from July 2022 to June 2027 (Contracts Finder).
  • The December 2025 how-to-apply page gives a Penna address as the support contact at each step (Bank of England).

Who wrote the test. Penna runs the Bank’s assessment process, but that does not show who wrote the test itself. The Bank’s older test guide, dated 2019, also gave Penna as the contact when a different firm supplied the test. The 2021 guide carries an “EVOLVE” logo, but no source names the company behind it Not published.

An older format you may still read about. Some prep sites still describe a three-part test with personality, numerical and verbal sections. That description matches the Bank’s 2019 guide. The Bank’s December 2025 page describes a situational judgement test instead, plus an Excel test for two placement streams.

Bank of England test steps, as the Bank describes them
Bank of England test steps, as the Bank describes them
StepWhat the Bank saysSource
Online test
Situational judgement test on the Bank’s valuesConfirmed
How-to-apply page, Dec 2025
Test format
Pick the likeliest and unlikeliest of four actionsConfirmed
Test guide, Oct 2021
Test timing
No time limit; answer all questionsConfirmed
Test guide, Oct 2021
Video interview
Time limit per question; no re-recordingConfirmed
How-to-apply page, Dec 2025
Video platform
Not published
None
Assessment centre
Virtual: one group exercise, one interviewConfirmed
How-to-apply page, Dec 2025

Economist and Data placement applicants also sit an online Excel test; its supplier is not published.

Civil Service Fast Stream and the Civil Service tests

The main Fast Stream route. The Institute for Government reports two online tests for the 2026 intake: a work-based scenarios test and a case study assessment. A news report quotes the Cabinet Office saying the numerical test was “removed again for the 2026 intake” (UnHerd, Aug 2026). The same report says the Finance Fast Stream had two untimed online exercises and no maths test. Neither source names a provider Not published.

Where Talogy comes in. The Cabinet Office’s own algorithmic transparency record (16 Dec 2025) says the Civil Service Verbal and Numerical Tests are delivered as adaptive tests on Talogy’s True Talent platform: “The CAT functionality is wholly owned by Talogy” (GOV.UK) Confirmed.

In our research, only a Government Social Research sandwich placement names one of these tests: the Civil Service Numerical Test, as its only online test. So Talogy is confirmed for that placement, not for the main Fast Stream route.

Civil Service routes: who supplies the online test
Civil Service routes: who supplies the online test
RouteOnline-test providerSource
Main Fast Stream route (2026 intake)
Not published
Institute for Government
Finance Fast Stream (2026 intake)
Not published
UnHerd, Aug 2026
Government Social Research sandwich placement
Talogy (Civil Service Numerical Test)Confirmed
GOV.UK, Oct and Dec 2025

Sources: GOV.UK names the test for the placement; the Cabinet Office record names Talogy’s platform.

Do not assume Talogy for other civil-service tests. The Government Economic Service calls its tests the “Civil Service Verbal and Numerical Tests”, but its own FAQ says the scheme uses a different numerical and verbal reasoning test. It names no supplier Not published. A Government Operational Research Service data science apprenticeship names the Civil Service Judgement Test, again with no supplier.

National Audit Office and FCA: Cappfinity

National Audit Office Confirmed. For its graduate and apprentice ACA schemes, the NAO’s first online step combines its Capptivate assessment, a Cappfinity product, with an online numerical reasoning test. The NAO’s practice link for the numerical test goes to Cappfinity’s demonstration site.

The NAO’s contract notice names Cappfinity Limited as the supplier of its trainee recruitment and selection programme, signed in October 2025 and running to October 2027 (Find a Tender). The NAO says you must meet a benchmark to move on, and it gives no feedback on this step.

The next step is a job simulation with written and video responses; the NAO does not name its supplier Not published. The NAO says its 2027 graduate scheme opens in mid-October 2026 (NAO).

FCA Reported. The FCA uses the same process for graduates, summer interns and apprentices: an online strengths-based assessment, then a “job insight assessment” with video-based questions, then a half-day assessment centre. A 2024 FCA video transcript describes the strengths test as untimed, with about 40 minutes expected.

The evidence for Cappfinity. The FCA’s live early-careers page sends candidates to a practice “Candidate Zone” that runs on Cappfinity’s Preparation Plus platform. FCA video transcripts from 2022 and 2024 named Cappfinity as its assessment partner, and a 2026 prep site names it for the online test. The FCA’s current pages do not name Cappfinity in words. For the job insight assessment, one prep site names Cappfinity.

For format and timing across Cappfinity employers, see our Cappfinity assessment guide.

Older reports: Financial Ombudsman Service, HMRC and Ofcom

Financial Ombudsman Service Not published previously reported: Criteria (2025). Its spring 2025 apprentice adverts said: “We partner with Criteria to deliver the assessments & video interview” (Built In copy of the advert). Those adverts were removed in May 2025, before the current cycle. Its current process page lists a situational judgement test for some roles, a phone call and a video interview, and names no provider.

HMRC Not published previously reported: Civil Service tests (2024 intake). For its 2024 Tax Specialist Programme intake, HMRC named three Civil Service tests: numeracy, verbal reasoning and judgement. A 2020 government report says the Civil Service develops its tests in-house. HMRC has not named the tests for its 2027 intake. Its careers page says 2027 applications are open from 9 to 26 October 2026.

Ofcom Not published. An article by Visionpath, a recruitment partner, describes running Ofcom’s 2022 apprentice intake. It names no test. Ofcom’s “How we hire” page lists a pre-recorded one-way video interview as one possible first step, with no platform named.

What the other bodies say about their tests

These bodies describe their tests but name no supplier. The descriptions still tell you what to practise.

Test formats other public bodies describe
Test formats other public bodies describe
BodyWhat it saysSource
HM Treasury
Personality, verbal and numerical partsConfirmed
HM Treasury careers
Government Economic Service (graduate, apprentice)
Untimed verbal and numerical tests, one sitting eachConfirmed
GES careers
Government Economic Service (placements)
One untimed numerical testConfirmed
GES summer placements
Competition and Markets AuthorityVerbal, numerical and judgement tests (2025 post)CMA blog, Apr 2025
OfgemGamified tests and video interviews (2026 tender)Tender copy, Mar 2026

A June 2026 news report says HM Treasury removed its numerical test around 2020 and its verbal test in 2024. Its own 2026/27 pages still list both.

How to prepare

Bank of England. The Bank’s current page describes a values-based judgement test for all routes, plus an Excel test for Economist and Data placements. We suggest reading the Bank’s values and practising short spoken answers for its video interview.

National Audit Office. The NAO’s first step includes a numerical reasoning test on Cappfinity. Our free Cappfinity practice test (our replica, not the NAO’s test) is Cappfinity Numerical Reasoning · Form 2: 12 numerical questions in one sitting. A physical calculator is allowed for the numerical section.

FCA. The FCA’s first test is strengths-based, so our free numerical test is not a match for it. We suggest using the FCA’s own Candidate Zone practice questions.

Civil Service schemes, HM Treasury and GES. GES says the verbal and numerical tests on its graduate and apprentice routes are untimed, each taken in one sitting. Its summer and sandwich placements use one untimed numerical test. HM Treasury says some parts of its test may not be timed. To check your level across numerical, verbal and logical reasoning, the free Acumen Logic Benchmark is 20 questions in 17 minutes, with an estimated percentile at the end.

Sources

  1. Bank of England: how to apply 11 Dec 2025
  2. Bank of England: situational judgement test guide Oct 2021
  3. Contracts Finder: Bank of England recruitment assessment services 5 Sep 2022
  4. GOV.UK: Cabinet Office record, Civil Service Verbal and Numerical Tests 16 Dec 2025
  5. GOV.UK: Government Social Research sandwich placement 10 Oct 2025
  6. Institute for Government: Fast Stream explainer (covers the 2026 entry) 9 Oct 2024
  7. UnHerd: Civil Service scraps maths test for finance graduates 17 Aug 2026
  8. National Audit Office: how to apply Live page, read Oct 2026
  9. Find a Tender: NAO contract with Cappfinity Limited Nov 2025
  10. FCA: early careers Live page, read Oct 2026
  11. FCA: employability video transcript Oct 2024
  12. FCA: earlier employability video transcript Sep 2022
  13. GraduatesFirst: FCA online assessment 24 Apr 2026
  14. GraduatesFirst: FCA job insight assessment 24 Apr 2026
  15. Financial Ombudsman Service: apprentice advert (Built In copy) 24 May 2025
  16. Financial Ombudsman Service: application process Live page, read Oct 2026
  17. GOV.UK: HMRC graduates (2024 intake) 4 Dec 2023
  18. GOV.UK: service assessment, Civil Service online tests 9 Jun 2020
  19. HMRC careers: tax graduates Live page, read Oct 2026
  20. Visionpath: apprenticeships with Ofcom undated
  21. Ofcom: how we hire Live page, read Oct 2026
  22. HM Treasury careers: online assessment Live page, read Oct 2026
  23. Government Economic Service: Assistant Economist scheme Live page, read Oct 2026
  24. Government Economic Service: summer placements Live page, read Oct 2026
  25. CMA blog: graduate scheme opportunity 8 Apr 2025
  26. UK Spending: Ofgem graduate campaign tender 6 Mar 2026

Common questions

Which company runs the Bank of England online test?
Penna. Two of the Bank's own documents tie Penna to its assessment process: its situational judgement test guide gives a Penna address for technical problems with the test, and its 2022 contract notice names Penna Plc as its recruitment assessment supplier until June 2027. Its December 2025 how-to-apply page also sends candidates needing support to a Penna address. The guide dates from October 2021, and Penna was also the contact when a different firm supplied the Bank's older test. So the evidence confirms Penna runs the process, but the company that wrote the test itself is not published.
What is in the Bank of England online test?
The Bank's December 2025 how-to-apply page describes one online test: a situational judgement test that checks fit with the Bank's values. Its 2021 guide says each scenario has four options, you pick the action you are likeliest and unlikeliest to take, there is no time limit, and you must answer all questions. A recorded video interview and a virtual assessment centre follow. Economist and Data placement applicants also sit an online Excel test.
Does the Civil Service Fast Stream use Talogy?
No published source says so for the main Fast Stream route. The Cabinet Office's own record says the Civil Service Verbal and Numerical Tests run on Talogy's adaptive-test platform, and a Government Social Research placement uses that numerical test. For the main Fast Stream route, the Institute for Government reports two online tests for the 2026 intake, a work-based scenarios test and a case study assessment, and no source names their provider.
Do the FCA and the National Audit Office use Cappfinity?
The National Audit Office confirms it: its first online step combines its Capptivate assessment with a numerical reasoning test, and its contract notice names Cappfinity Limited. The FCA is reported to use Cappfinity: its practice Candidate Zone runs on Cappfinity's platform and FCA video transcripts from 2022 and 2024 named Cappfinity, but its current pages do not name Cappfinity in words.
Which public bodies do not name a test provider?
Of the 16 public bodies we checked, we found no provider named for the test steps of these: British Business Bank, Competition and Markets Authority, Government Actuary's Department, Government Economic Service, HM Treasury, HMRC, Ofcom, Ofgem, Office for National Statistics, Ofwat and the Pension Protection Fund. Ofgem's 2026 tender names the firm that will license its tests, Cohesion Limited, but not who makes them. For a few of these bodies, such as the Government Actuary's Department, only older evidence exists. The Financial Ombudsman Service named Criteria in spring 2025 adverts but not for 2026.